Frequently asked questions
Welcome to our FAQ section! We've compiled a list of commonly asked questions to help you. If you can't find answer you're looking for, contact our customer support team at mcqueentees@gmail.com
What is your return policy?
If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You are responsible for paying shipping costs for returning your item. Shipping costs are nonrefundable. If you have any questions, please contact info@mcqueentees.com.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
What are your payment options?
We accept several types of credit cards, including Visa, MasterCard, Discover, and American Express. Please note that only one credit card can be used per order.
If you would like to use a debit card for payment instead, you will need to use the "Checkout with PayPal" option. If you have an account, you will proceed through the standard checkout process and then you will be redirected to PayPal.com to complete your payment.
What design services do you offer?
McQueen Tees has in-house design expertise that can help bring your artistic concept to life using the latest digital technology and tools.
What is the quality of your T-Shirt products?
McQueen Tees works with exclusive wholesale distributors ranging from Atlantic Coast Cotton and Alphabroder to name a few. Our products are durable, keep their color, and have soft fabrics.
Do you offer discounts for group or volume orders?
Yes, McQueen Tees has had a solid reputation since 1994 for working with non-profits, church groups, and community-based organizations. This includes processing volume orders and sponsoring community events. We take pride in building strong partnerships within the community. For more information, please contact corporatesales@mcqueentees.com.